Privacy Policy

1. Data controller

The controller of the personal data collected through this website is Cabinet Dentaire du Casino, Avenue du Casino 51, 1820 Montreux, Switzerland. Contact: cab.dental.mtx@hotmail.com – +41 21 963 36 71.

2. Data collected and purposes

When you use the appointment form, we collect your first name, surname, e-mail address, telephone number, the reason for your appointment and, if you fill it in, your message. This data is used solely to handle your request, to contact you, to arrange an appointment and for the corresponding administrative follow-up.

The reason for the appointment and your message may reveal information about your health. We recommend that you include only what is strictly necessary in the form. In an emergency, or to communicate detailed medical information, please contact the practice directly by telephone.

When you browse the site, technical data such as your IP address, browser type, device, the date and time and the pages viewed may also be processed in order to ensure the security, operation and audience measurement of the site.

3. Recipients and service providers

• authorised members of Cabinet Dentaire du Casino who handle appointment requests;
• the technical providers required for hosting, maintenance and security of the site;
• Google, for reCAPTCHA, Google Maps, Google Tag Manager and the measurement services integrated into the site;
• the external services you choose to open, in particular WhatsApp, Facebook, Instagram, TikTok and YouTube.

The practice neither sells your data nor passes it to third parties for commercial purposes.

4. Google services and transfers abroad

The site uses Google services, in particular reCAPTCHA to limit automated submissions, Google Maps to display the location of the practice, and Google Tag Manager to manage technical and measurement tags. Using these services may involve transmitting technical data to Google and its sub-processors, including in the United States or other countries. Google applies its own contractual mechanisms and safeguards. Further information is available in Google’s privacy policy.

5. Cookies and similar technologies

The site uses cookies or similar technologies necessary for its operation, for security, for language selection and, subject to your preferences, for audience measurement. Non-essential cookies can be refused or disabled through the privacy settings available on the site or in your browser. Refusing certain external services may limit the display of maps or other embedded content.

6. Retention period

Requests sent through the form are kept only for as long as is necessary to process them and for the related administrative follow-up, then deleted or added to the patient record where this is necessary and legally justified. Patient record data is retained in accordance with the obligations applicable to healthcare professionals. Technical logs and security data are kept for a limited period appropriate to their purpose.

7. Security and confidentiality

The practice applies appropriate technical and organisational measures to protect data against unauthorised access, loss, alteration or disclosure. Medical information is additionally covered by the professional secrecy that applies to healthcare professionals.

8. Your rights

Within the limits set by the Swiss Federal Act on Data Protection (FADP), you may ask whether we process data concerning you, obtain a copy of it, request its correction or erasure, or object to certain processing. To exercise your rights, contact us at cab.dental.mtx@hotmail.com. We may ask you to verify your identity in order to protect your data.

9. Updates to this statement

This statement may be adapted as the services offered on the site or the legal requirements change. The version published on this page is the version that applies.